Description:
Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
Build a rapport with customers with clear and confident communication.
Focus on customer satisfaction and first-time-resolution.
Engage with the technical team to provide faster resolutions to technical issues.
Work closely with the technical content team to identify gaps in the help module.
Should be willing to work night shifts.
Company | Zoho corporation |
Role | Technimcal Support Engineer |
Location | Tamilnadu |
Batch | Any graduate |
Qualification | Any degree |
Link | https://careers.zohocorp.com/jobs/Careers/2803000614929125/Technical-Support-Engineers?source=CareerSite |
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