Responsibilities :
Being an active part of the Global Support team and contributing towards the team’s success
Documenting RCA and creating knowledge base articles
Collaborating with the clients and/or other members of the team
Qualification :
Minimum 0-2 years of experience
Familiar with IT ticketing tools
Experience troubleshooting IIS and Windows servers
Experience writing basic SQL queries
Good understanding of Windows 2012/2016
PowerShell knowledge
Understanding of TCP/IP, DNS, and HTTP
Understanding of Microsoft Azure
Should be willing to work in a rotational shift
Should be comfortable with writing email and calling customers in US and APAC regions
Company | Anthology |
Role | associate system engineer |
Salary | 7 LPA |
Batch | 2023/2022/2021/2020/2019/2018 |
Qualification | Bachelor degree/masters degree |
Link | https://tinyurl.com/anthologyjobss |
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