Feb 12, 20232 min read

Amazon recruitment 2023-2017|Digital Content Associate

About Company :

Amazon.com, Inc. is an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

The Primary responsibility of the role is to perform Ebook quality checks on web pages
The role will require the candidate to quickly understand the eBook content editing tools and operation workflow tools.
The associate need to continuously adapt and learn new features on the Editors and improve on his/her acumen to quickly edit and fix up contents. The associate has to follow editing SOP to spot/catch errors in the content.
The associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. They need to use software tools for quality audit, content editing and data capture.
The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.
The associate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process.
The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.
The role is an individual contributor role.
The role requires a graduate degree with exposure to MS office and comfort with numbers.
In addition, the associate should have attention to detail, good communication skills, and a professional demeanor.

Working knowledge of InDesign, HTML, e-pub, XML standards would be an added advantage
The candidate should read and write Hindi.
Must possess knowledge in e-book/print book conversion
Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes
Should be self-motivated and a good team player
Must pay undivided attention to the details while editing content and diving deep to identify root cause of issues
Good at problem solving, data analysis and troubleshooting issues related to content editing
Good interpersonal skills to manage ongoing relationships with software team and inter-operations teams
Knowledge/experience in publishing industry would be preferred
Must be a graduate in any stream from any reputable university.

Working knowledge of InDesign, HTML, e-pub, XML standards would be an added advantage.